Privacy Policy

RigRX

Effective Date: July 10, 2026

RigRX is committed to protecting the privacy of visitors to our website and those providing contact information. Also, RigRX is opposed to unauthorized commercial email delivery, otherwise known as spam. Please read the following Privacy and Spam Policy to understand how your personal information is treated. If you have any questions or concerns regarding this Privacy and Spam Policy, please send an email to [email protected]. Please notify [email protected] of any spam abuses.

The following privacy policy (“Privacy Policy”) sets forth RigRX’s policy concerning information, including personally identifiable data (“Personal Data”) and other information RigRX collects from visitors to the RigRX website located at rigrx.net (the “Website”). RigRX, the owner and operator of the website, is a corporation formed under the laws of the Commonwealth of Virginia, United States.

WHAT INFORMATION DO WE COLLECT & HOW IS IT USED?

Information You Voluntarily Submit to the Website: We collect Personal Data from you when you voluntarily provide such information, such as when you contact us with inquiries or register for access to the website. Personal Data may include, but is not limited to:

Your name

Email address

Phone number

Mailing/Billing Address

Service address, if different from your mailing or billing address

Information related to your inquiry, service request, appointment, estimate, or customer support request

SMS opt-in status, opt-in source, consent records, consent timestamps, and communication preferences

We may also collect and maintain records of customer communications, inquiries, service requests, appointment details, customer preferences, service history, feedback, and related notes necessary to provide and improve our services.

Our legal basis for processing this information is your consent, and by voluntarily providing us with Personal Data, you are consenting to our use of it under this Privacy Policy. If you provide Personal Data to us, you acknowledge and agree that such Personal Data may be transferred and stored from your current location to the offices and servers of RigRX, and the authorized third parties referenced below.

Automatically-Collected Information: We automatically collect certain information about you and the device with which you access rigrx.net. For example, when you use rigrx.net, we will log your IP address, operating system type, browser type, referring website, pages you viewed, and the dates/times when you accessed the website. We may also collect information about actions you take when using rigrx.net such as links clicked. This information is used for website analytics and will never be sold or given to a third party.

Cookies: We may log information using cookies, which are small data files stored on your browser by RigRX. We may use both session cookies, which expire when you close your browser, and persistent cookies, which stay on your browser until deleted, to provide you with a more personalized experience on the website. For more information about our use of cookies, please see below.

HOW YOUR PERSONAL INFORMATION MAY BE USED

RigRX, and our subsidiaries and affiliates may use your personal information in the following ways:

To operate and maintain the website

To identify you as a user of the website

To respond to your comments or inquiries

To track and measure website performance

To review the effectiveness of our marketing programs and analyze other general demographic trends

To notify you of new information or services that may be of interest to you

To communicate with you by phone, email, or SMS/text message regarding your inquiries, appointments, estimates, service requests, customer support needs, and related updates

To maintain records of your communication preferences, SMS opt-in status, consent records, and opt-out requests

To provide appointment reminders, service updates, estimate updates, and customer support communications

To process transactions, payments, estimates, invoices, and service-related requests

DOES RigRX SHARE MY INFORMATION?

RigRX will not share, rent, or sell your personally identifiable information with third-parties. We may, however, share your information with third parties when you request us to do so for product inquiries.

Third Parties with Permission: We may share your information with third parties to whom you ask us to send your information.

Agents, Consultants, and Related Third Parties: RigRX, like many businesses, may hire other companies to perform certain business-related functions. Examples of such services include mailing information, maintaining databases, and processing payments. When we employ another entity to perform a function of this nature, we only provide them with the information that they need to perform their specific services.

SMS/Text Messaging Providers: We may share limited information with SMS aggregators, carriers, messaging platforms, and related service providers solely for the purpose of delivering SMS/text messages that you have consented to receive. No mobile information, SMS opt-in data, or text messaging consent records will be shared with third parties or affiliates for marketing or promotional purposes.

Legal Requirements: RigRX may disclose your Personal Data if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation or to respond to requests from law enforcement or other government officials relating to investigations or alleged illegal activity or in connection with our own investigation of suspected or actual unlawful activity, in which case we may (and you hereby authorize us to) disclose information without subpoenas or warrants served on us, (ii) protect and defend the rights or property of RigRX, (iii) act in urgent circumstances to protect the personal safety of users of the website or the public, (iv) protect against legal liability including to resolve disputes, investigate problems, or enforce our Customer contracts.

Third-Party Vendors: Additionally, RigRX may use third-party service providers to service various aspects of the website. Each third-party service provider’s use of your personal information is dictated by their respective privacy policies. RigRX may use third-party service providers to support business operations, including website hosting, customer relationship management, appointment scheduling, database management, payment processing, email delivery, SMS/text messaging delivery, analytics, and customer support. These service providers are only provided with the information necessary to perform their specific services and are not permitted to use personal information for their own marketing purposes.

Tracking: RigRX uses various marketing tools that help us create a better user experience for people visiting our site. These tools allow us to look at aggregated data such as scrolling patterns and clicks and enables us to run tests to determine which pages result in the best actions. However, your personally identifiable information is not used by any of these tools.

SMS Data Protection Statement

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We implement strict data protection measures to safeguard your SMS opt-in information and consent records.

DATA SECURITY PRACTICES

RigRX uses reasonable administrative, technical, and physical safeguards to help protect the personal information we collect. These safeguards may include limiting access to personal information to authorized personnel and service providers, using secure systems to store customer information, protecting communication and account records, maintaining records only as needed for business or legal purposes, and taking reasonable steps to prevent unauthorized access, disclosure, alteration, or misuse of user data. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

OTHER TYPES OF DATA

Non-Identifiable Data: When you interact with us through the website, we receive and store certain personally non-identifiable information. Such information, which is collected passively using various technologies, cannot presently be used to identify you specifically. The website may use such information and pool it with other information to track, for example, the total number of visitors to our website, the number of visitors to each page of our website, and the domain names of our visitors’ Internet service providers. It is important to note that no Personal Data is available or used in this process.

Aggregated Personal Data: In an ongoing effort to better understand and serve the users of rigrx.net, RigRX may conduct research on its customer demographics, interests and behavior based on the Personal Data and other information provided to us. This research may be compiled and analyzed on an aggregate basis, and we may share this aggregate data with our affiliates. This aggregate information does not identify you personally. RigRX may also disclose aggregated user statistics to describe our services to current and prospective business partners and other third parties for other lawful purposes. For clarity, SMS opt-in data, mobile information, and text messaging consent records are not included in affiliate sharing for marketing or promotional purposes.

PUBLICLY VISIBLE INFORMATION

If you leave a comment on the website (rigrx.net) or leave a comment on any RigRX social media platform including but not limited to Facebook, Instagram, or Yelp, certain information provided by you may be publicly visible.

COOKIES

RigRX uses cookies to store visitors’ preferences; record user-specific information on what pages users access or visit. This section explains what cookies are, how we use Cookies and similar technologies on our website, and what you can do to manage how cookies are used.

WHAT ARE COOKIES?

A cookie is a small text file that is sent to your computer or mobile device (referred to in this policy as a “device”) by the web server so that a website can remember some information about your browsing activity on the website. The cookie will collect information relating to your use of the website, information about your device such as the device’s IP address and browser type, demographic data, and if you arrived at our website via a link from a third-party site, the URL of the linking page.

In addition to cookies, the website may use web beacons. Web beacons allow us to count the number of users who have visited or accessed the website and to recognize users by accessing our cookies. We may employ web beacons to facilitate Website administration and navigation, to track the actions of users of the website, to compile aggregated statistics about Website usage and response rates, and to provide an enhanced online experience for visitors to the website. We may also include web beacons in HTML-formatted email messages that we send to determine which email messages were opened. A web beacon is often invisible because it is only 1 x 1 pixel in size with no color. A web beacon can also be known as a web bug, 1 by 1 GIF, invisible GIF, and tracker GIF.

WHAT ARE THE DIFFERENT TYPES OF COOKIES AND HOW DO WE USE THEM?

Essential: These are cookies that are essential for the running of our website. Without these cookies, parts of our website would not function. These cookies do not track where you have been on the internet and do not gather information about you that could be used for marketing purposes.

Functional: These cookies are used to remember your preferences on our website and to provide enhanced, more personal features. The information collected by these cookies is usually anonymized, so we cannot identify you personally.

Functional Cookies do not track your internet usage or gather information which could be used for selling advertising.

Analytical Performance: Analytical Performance Cookies are used to monitor the performance of rigrx.net, for example, to determine the number of page views and the number of unique users our website has. We use this information to improve user experience or identify areas of the website, which may require maintenance. The data is anonymous (i.e., it cannot be used to identify you and does not contain personal information such as your name and email address), and it is only used for statistical purposes.

Advertising: Behavioral advertising cookies, which may be placed on your device by our trusted third-party service providers or us, remember that you have visited a website and use that information to provide you with advertising which is tailored to your interests. This is often called online behavioral advertising and is done by grouping together shared interests based upon web browsing history. Your web browsing history can be used to infer things about you (e.g., your age, gender, etc.), and this information may also be used to make advertising on websites more relevant to you. Although behavioral advertising cookies can track your activity around the internet, these cookies cannot identify you personally, even if you are signed in to our website. rigrx.net does not currently use advertising cookies.

Third-Party Cookies and Links: You may notice on some pages of our website that cookies have been set that are not related to us. When you visit a page with content embedded from, for example, third party products or services, Facebook. These third-party service providers may set their own cookies on your device. We do not control the use of these third-party cookies and cannot access them due to the way that Cookies work, as Cookies can only be accessed by the party who initially set them. Please check the third-party websites for more information about these Cookies. That being said we seek to protect the integrity of our website and welcome any feedback related to these sites.

WHAT IF THERE ARE CHANGES TO THIS PRIVACY AND SPAM POLICY?

If we change our Privacy and Spam Policy, we will post those changes on our privacy page at rigrx.net/privacy-policy.

RIGHTS RELATED TO YOUR PERSONAL DATA

Under laws in certain countries in which we operate, customers and other visitors to our website from those countries have a right to access Personal Data about themselves and to amend, correct, or delete Personal Data that is inaccurate, incomplete, or outdated. We will, upon request, provide you with confirmation regarding whether we are processing Personal Data about you, consistent with applicable law. Also, upon your request, we will take reasonable steps to correct, amend, or delete your Personal Data that is found to be inaccurate, incomplete or processed in a manner non-compliant with this Privacy Policy or applicable law, except where the burden or expense of providing access would be disproportionate to the risks to your privacy, where the rights of persons other than you would be violated or where doing so is otherwise consistent with applicable law. Unless prohibited by applicable law, we reserve the right to charge a reasonable fee to cover costs for providing copies of Personal Information that you request.

Please note that while any amendments, corrections or deletions will be reflected in active user databases (as updated with a reasonable period), we may retain all Personal Data for backups, archiving, prevention of fraud and abuse, analytics, and satisfaction of other legal obligations we reasonably believe applicable.

You authorize us to use and disclose any new or modified information that you provide in accordance with this Privacy Policy, and you agree that we are under no obligation to delete or modify information that you have previously chosen to provide us as to which you have not instructed us to take such action. Please remember, however, that if we have already disclosed some of your Personal Data to third parties, we cannot access that Personal Data any longer and cannot force the deletion or modification of any such information by the parties to whom we have made those disclosures.

We may retain your Personal Data to comply with laws, prevent fraud, resolve disputes, troubleshoot problems, assist with any investigations, enforce our contracts, and take other actions otherwise permitted by law.

You may withdraw consent to receive SMS/text messages at any time by replying “STOP” to any text message from us. You may also contact us at [email protected] to update your communication preferences or request information about your SMS consent status.

Please contact us at [email protected] to submit a request or obtain information regarding any of the above.

SENSITIVE PERSONAL INFORMATION

Unless you choose to provide it to us, we do not collect sensitive personal information from you using the website. This includes your social security number, information regarding race or ethnic origin, political opinions, religious beliefs, health information, criminal background, or trade union memberships. If you elect to submit such information to us, it will be subject to this Privacy and Spam Policy.

CHILDREN’S INFORMATION

RigRX does not knowingly collect any personally identifiable information from children under the age of 16. If you are under the age of 16, please do not submit any Personal Data through the website. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our Privacy Policy by instructing their children never to provide Personal Data on the website without their permission. If a parent or guardian believes that RigRX has personally identifiable information of a child under the age of 16 in its database, please contact us immediately at [email protected], and we will use our best efforts to promptly remove such information from our records.

SPAM POLICY

RigRX is strongly opposed to spam. We will only send email to users that have explicitly requested to receive an email from RigRX. Examples may include:

Users that complete a contact form

Direct email to [email protected]

All communication will be related and relevant to what you have requested.

SMS MESSAGING & CONSENT

By providing your phone number and opting in to receive text messages from RigRX, you agree to receive text messages related to our services. These messages may include service request follow-ups, appointment scheduling, appointment reminders, customer support, estimate or quote updates, service updates, and other communications directly related to your interactions with RigRX.

Opt-In and Consent: You will only receive SMS/text messages from us if you have provided your phone number and consented to receive text messages. We may maintain records of your SMS opt-in status, opt-in source, consent language, consent timestamps, and communication preferences.

Opt-Out Instructions: You may opt out of receiving SMS/text messages at any time by replying “STOP” to any text message you receive from us. After you opt out, you may receive one final confirmation message, and no further SMS/text messages will be sent unless you re-opt in.

Help Instructions: You may reply “HELP” for assistance or contact us at [email protected].

Message Frequency: Message frequency varies based on your interactions with RigRX.

Message and Data Rates: Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

SMS Data Protection: No mobile information, SMS opt-in data, or text messaging consent records will be shared with third parties or affiliates for marketing or promotional purposes. We may share information with service providers, SMS aggregators, carriers, and messaging platforms solely as necessary to deliver text messages that you have consented to receive or to support our direct services. All text messaging originator opt-in data and consent records are kept confidential and are not sold, rented, or traded.

WEB LINKS

rigrx.net contains links to other sites. Please be aware that RigRX is not responsible for the privacy practices or the content of such other sites. We encourage our users to be aware when they leave our site to read the privacy and spam policies of every website that collects personally identifiable information. This Privacy and Spam Policy applies solely to information collected by RigRX.

EMAIL COMMUNICATIONS

If you send us an email with questions or comments, we may use your personally identifiable information to respond to your questions or comments, and we may save your questions or comments for future reference. For security reasons, we do not recommend that you send non-public personal information, such as passwords, social security numbers, or bank account information, to us by email. We reserve the right to send you transactional emails such as customer service communications. SMS/text message communications are addressed separately in the “SMS Messaging & Consent” section of this Privacy Policy.

HOW DO I CONTACT RigRX?

If you have any further questions or comments regarding the RigRX website (rigrx.net) or this Privacy and Spam Policy, you may contact [email protected].

OTHER TERMS AND CONDITIONS

Your access to and use of the website may also be subject to any separate agreements or terms and conditions you have signed or agreed to with RigRX. Please refer to those agreements as needed.

Regardless of any other provision in this Privacy Policy, we reserve the right to disclose any personally identifiable or non-personally identifiable information about you to (a) fulfill a government request; (b) conform with the requirements of the law or legal process; (c) protect or defend our legal rights or property, our website, or other users; or (d) protect, in an emergency, the health and safety of our customers or the general public. This includes exchanging information with third parties and organizations in connection with credit risk reduction and fraud protection.

CHANGES TO RigRX’S PRIVACY AND SPAM POLICY

The website may change from time to time. As a result, at times, it may be necessary for us to make changes to this Privacy Policy. At a minimum, we will update this Privacy Policy once per year. We reserve the right to update or modify this Privacy Policy at any time without prior notice. Your continued use of the website after any changes or revisions to this Privacy Policy shall indicate your agreement with the terms of such revised Privacy Policy.